Shipping Policy

Shipping Policy

At Epic Ground Star, we are committed to getting your order to you as quickly as possible. All orders are fulfilled by our trusted partner, Zendrop.

Processing Time

Orders are typically processed within 1–2 business days after payment is confirmed.

Delivery Time

• Domestic (US): 1–8 business days
• International: 1–8 business days (may vary by destination)

International Shipping

We ship worldwide! International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number to monitor your delivery.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us and we will work with Zendrop to resolve the issue as quickly as possible.