FAQ

Frequently Asked Questions

Orders

How do I place an order?
Simply browse our store, add items to your cart, and proceed to checkout. We accept all major credit cards and Shop Pay.

Can I modify or cancel my order?
Orders can be modified or cancelled within 24 hours of placement. Please contact us immediately if you need to make changes.

Shipping

How long does shipping take?
Orders are delivered within 1–8 business days after a 1–2 business day processing period. This applies to both domestic and international orders.

Do you ship internationally?
Yes! We ship worldwide. International orders may be subject to customs duties and import fees, which are the customer's responsibility.

How do I track my order?
Once your order ships, you will receive a confirmation email with a tracking number.

Returns & Refunds

What is your return policy?
We offer a 30-day return policy. Items must be unused and in their original condition. Please visit our Refund Policy page for full details.

How do I start a return?
Contact our support team with your order number and reason for return and we will guide you through the process.

Products

Are your products high quality?
Absolutely. Every product in our store is carefully selected to meet our premium standards. We stand behind everything we sell.

Do you restock sold-out items?
We do our best to restock popular items. Sign up for email notifications to be alerted when items are back in stock.

Contact

How can I reach your support team?
You can contact us via our Contact page. We aim to respond within 1–2 business days.